Need Help?

Our FAQs should help answer most of your queries. But if you still need further support, please contact our customer support team below.


All you need to do is purchase a Bali Beach Club Pass and you will get access to all the offers with our beach club partners!

Show your Beach Club Pass before asking for the bill and simply press the “redeem” button and confirm in front of the staff upon payment to have your special offer applied! Check out more details here on How It Works.

There may be a valid reason why the offer is not redeemable e.g. blackout dates, other detailed terms. However, if that is not the case, the best option would be to ask for the Manager and show them your membership & our website. If that does not work, please contact and we will assist you as soon as possible.

Whilst our Passes can be used for walk-ins, we highly recommend making a reservation in advance so you can use the Pass when best suits you! Tip: For most clubs, you will get the most efficient response by contacting them via Whatsapp. You can find contact details on the club's page on our website.


Choose from a 5-day, 10-day or 30-day pass with the duration counting from the day you activate the membership. For example, you purchase your membership on 24 March 2023, but you don’t activate it until 12pm, 1 July 2023. A 5-day pass will be active until 12pm, 6 July 2023.

No, you can definitely purchase your Bali Beach Club Pass in advance, and the duration will only start when you press the “Activate” button via your membership link. You have 12 months from date of purchase to activate your Bali Beach Club Pass.

You will have 6 months to activate your Bali Beach Club Pass before it expires. If there have been exceptional circumstances where you have not been able to activate your Pass within 12 months, contact us at and we can see what we can do to help!


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